Sr. Process Analyst
Do you enjoy turning complex processes into clear, visual flows that drive real business impact? Are you passionate about using BPM tools and Lean Six Sigma techniques to improve how global teams work every day? If so, this role could be a great next step in your process excellence career
This role is based in Mexico and is offered as a hybrid position, with flexibility to work both virtually and from our local office, in line with Aon's Smart Working policy.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive and diverse team, and we are passionate about helping our colleagues and clients succeed.
How the day will look like
As a Sr. Process Analyst in the Integral Business Process Management team, you will work closely with business stakeholders to understand how work is done today, document it clearly, and help design more efficient, controlled and scalable processes for the future.
You will:
- Conduct structured interviews and workshops with business teams to capture current-state process information, requirements and pain points.
- Design, document and visualize business processes using BPMN 2.0 notation and process-mapping tools (e.g., Microsoft Visio or equivalent BPM software).
- Facilitate process review sessions with stakeholders to validate flows, identify gaps, clarify decision points and incorporate feedback for refinement.
- Play a key role in documenting processes during transitions or migrations, ensuring information is accurate, complete and version-controlled as processes evolve.
- Collaborate with Lean Six Sigma Black Belts and other process improvement experts to define optimized future-state process maps and identify quick wins and improvement opportunities.
- Interpret process performance metrics and use them to support improvement initiatives and monitor the impact
📌 Senior Process Analyst (México)
🏢 Aon
📍 México