There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our more than 185 - year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Primary Location: Reciente Leon

John Deere is a foremost leader in the ag equipment business, and we continue to put a solid stamp on other industries. For over 185 years, the company’s portfolio of groundbreaking products has grown to include industries related to and outside of agriculture, including Turf, Construction and Forestry and Wind Technologies. The image of John Deere is no longer that of a signature green tractor meandering across a field; it’s been replaced with an image of acceleration, swift progress,



and innovative leaping toward the company’s 200th year. The product line alone serves as proof with advances in machine performance, equipment automation, fleet management, and John Deere’s ongoing investment in emerging markets.

Note: All candidates should have their tax situation certificate (Constancia de Siituación Fiscal) up to date with the salary regime to be eligible for the hiring process.
- Support Case Triage & Follow-up within the Data & Cloud Platform Team, ensuring customer issues are fully resolved. Communicate clearly with customers throughout the support lifecycle, as well as elevate complex issues to the appropriate teams when needed.
- Updating customer-facing documentation as gaps are identified through support work.
- Improving processes through automation and AI Agents. Partner with engineering teams to improve product reliability, reduce recurring issues and close feedback loops

📌 Junior Cloud Support Engineer (Ecatepec de Morelos)
🏢 John Deere
📍 Ecatepec de Morelos