Summary

Location: Mexico City, Insurgentes

Contract Type: This role is based in Mexico City, Insurgentes. Novartis is unable to offer relocation support: please only apply if accessible.

Reimagining Medicine Starts With Our People

Are you passionate about turning data into insights, driving operational excellence, and enabling teams to perform at their best?

We are looking for a Marketing Operations Strategy & Enablement Team Lead to partner with Marketing Operations leadership, helping shape strategy, improve business processes, and enhance organizational effectiveness. This role combines business analytics, operational planning, process improvement, and stakeholder engagement to support business priorities and drive continuous improvement.

You will play a key role in translating complex information into actionable recommendations, strengthening collaboration across teams, and helping leaders make informed decisions that support business performance and transformation initiatives.

About The Role

Key Responsibilities

Business Operations & Governance





• Coordinate operating rhythms, governance forums, leadership meetings, calendars, and team events.
• Monitor priorities, risks, dependencies, decisions, and action items to support timely execution.
• Facilitate collaboration across subject matter experts and business partners to advance strategic initiatives.
• Maintain team collaboration platforms, knowledge repositories, dashboards, and operational resources.
• Ensure business documentation and operational materials remain current and easily accessible.
• Support communication planning and organizational updates across stakeholder groups.
• Help establish effective feedback mechanisms to improve team effectiveness and stakeholder engagement.

Process Excellence & Business Analytics

• Analyze business processes and identify opportunities to improve efficiency and effectiveness.
• Develop process maps, workflows, and operational documentation.
• Apply knowle

📌 Marketing Operations Strategy (Ciudad de México)
🏢 Novartis México
📍 Ciudad de México