Role Summary

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Receives and processes customer orders, inquiries, and/or complaints covering items or products ordered, and supports customers through specialized technical or scientific knowledge/product applications. Maintains an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service. Uses technical knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. May handle multiple product markets. Typically requires relevant experience, completion of technical product training, and demonstration of high-level product and process knowledge of a technical nature.

Job Responsibilities

Aclaración de las Necesidades del Cliente
Establece objetivos claros para cada llamada o reunión de ventas. Usa materiales estándar para hacer una presentación para el cliente y hace preguntas relevantes para evaluar el nivel de interés del cliente e identificar y responder a las áreas que requieren más informaciones o explicaciones.

Education

• Universitario / Postgrado (Máster)

📌 ESPECIALISTA TÉCNICO SEMINUEVOS (México)
🏢 Scania
📍 México