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Job Title: HR Operations Generalist
Location: Mexico City (Hybrid, 2 days in office)

About the Role:

We are looking for an experienced HR Operations Generalist to join BSI’s People team in Mexico City.

This is a hands-on HR operations role with responsibility across the full employee lifecycle, including offers and employment documentation, onboarding, employee changes, payroll and benefits support, employee relations, and offboarding.

We are looking for someone with strong knowledge of Mexican employment law who is comfortable working independently and taking ownership of day-to-day HR matters. You will be a key point of contact for employees and managers in Mexico, so confidence, sound judgement and the ability to navigate sensitive or challenging situations are important.

You will also work closely with our Employee Relations and wider People teams on more complex ER matters. You will have support when dealing with these situations,



but we are looking for someone who can confidently gather information, understand the issue, apply local employment requirements, prepare documentation and help move cases forward.

This is a great opportunity for someone who already has a broad foundation in HR and is looking for a role where they can take greater ownership while working as part of an international People team.

Key Responsibilities:

• Manage HR administration across the full employee lifecycle, including offers, new hire documentation, onboarding, employee changes and offboarding.
• Prepare offer letters, employment contracts, HR letters and other employee documentation accurately and in line with Mexican employment requirements.
• Coordinate onboarding activities and ensure new hire paperwork, systems and stakeholder actions are completed on time.
• Provide first-line HR support to employees and managers, confidently managing queries and determining when escalatio

📌 HR Operations Generalist (Ciudad de México)
🏢 Bsi
📍 Ciudad de México