Field Service Engineer – Onsite Technical Support

Your safety, health, and well-being, and that of your colleagues and customers, matters to us. We operate in heavy industries where safety is the priority. And this is why everyone is expected to stop any unsafe behavior – and why you can always count on our full support in doing so. Together, we are committed to a safe working environment for all of us.

Your responsibilities
• Position located in Mexico.
• 5+ years of experience repairing, operating, and maintaining process mining equipment.
• Provide technical support to customers and contractors on FLS equipment during construction, commissioning, and operational maintenance.
• Provide customer support by phone, email and remote support.
• Work with sales and engineering departments to specify solutions for new systems and upgrades.
• Review operation of new and existing installations and provide customers and engineering departments with recommendations for improvement.
• Monitor customers and market for new opportunities and provide leads for the sales department.




• Work with other team members to create continuous improvement of products and services.
• Ensure that all work is performed in a safe manner and in compliance with all applicable safety rules and regulations.
• Provide training and development support for other engineers in FLS.
• May be designated as super user or product specialist for specific products.
• Works with engineering and project management in transition of projects from engineering to commissioning phase. Gap analysis, risk analysis, scope of work and training requirements.

Requirements:
• Minimum of 5+ years of experience in mechanical equipment support and troubleshooting.
• Bachelor’s Degree is a plus but not required.
• Willing to travel up to 75%, within Mexico. Occasionally expected to travel outside of Mexico.
• Able to travel to Canada, United States, Caribbean, and Central America
• Able to obtain or possess a current Passpo

📌 Field Services Engineer (México)
🏢 Flsmidth
📍 México