Tech Support Professional (Ciudad de México)

Tech Support Professional (Ciudad de México)

01 oct
|
Brady
|
Ciudad de México

01 oct

Brady

Ciudad de México

Company Description

Who we are:
Brady makes products that make the world a safer and smarter place. We are a general leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room — we’re just about everywhere you look.
Companies around the globe trust Brady because of our deep expertise and knowledge across a wide range of industries and applications, powered by our world-class manufacturing capabilities.
We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2023, Brady employed approximately 5,600 people worldwide. Our fiscal 2023 sales were approximately $1.33 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Job Description

Tech support professional





The Network Engineer Application Support role is responsible for providing technical support to new and existing Brady Solutions partners and customers. An advanced understanding of networking fundamentals and protocols (e.g. TCP/IP, FTP, DHCP, Telnet, etc.) and familiarity with wireless networking is crucial. Ability to troubleshoot routine and non-routine network performance issues at all 7 layers of the OSI model will help with your success. Exceptional performance in this role has a history of career advancement opportunities within technical support, services, or other departments within Brady Corp.

What you’ll be doing:
• Provide prompt and courteous Tier 2 technical support with a focus on high quality, accuracy, responsiveness, and customer satisfaction. Support is often provided to partners and customers who are in technical positions such as software development, database administration, system administration, network administration, and various IT functions. Troubleshoots and supports

📌 Tech Support Professional (Ciudad de México)
🏢 Brady
📍 Ciudad de México

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