Bilingual Receptionist (México)

Bilingual Receptionist (México)

01 oct
|
Custodio & Dubey - CD Law
|
México

01 oct

Custodio & Dubey - CD Law

México

Custodio & Dubey LLP – CD LAW
Location: Remote — Mexico
Job Type: Full-time
Starting Pay: $7 USD/hr.
Expected Hours: 40 hours per week
Schedule: Monday through Friday, 5:30 p.m.–2:00 a.m. Pacific Time (Los Angeles time)
Schedule in Mexico
Because the position follows Los Angeles, California time, applicants must be able to adjust to seasonal U.S. daylight-saving time changes.
For applicants located in Central Mexico, the schedule will generally correspond to:
6:30 p.m.–3:00 a.m. Central Mexico Time
Applicants in other Mexican time zones should confirm the corresponding local schedule before applying.

About the Position
Custodio & Dubey LLP (CD LAW), a growing Los Angeles law firm, is seeking an experienced, dependable, and bilingual After-Hours Receptionist & Intake Specialist to join our remote team in Mexico.
This position is adecuado for someone who has previous experience working remotely with a U.S.-based personal injury law firm and is comfortable communicating professionally with clients in both English and Spanish.




The After-Hours Receptionist & Intake Specialist will handle incoming calls after our regular Los Angeles office hours, screen prospective clients, complete detailed intakes, follow up with potential clients, and assist qualified leads with signing retainer agreements.
Our firm primarily handles Personal Injury (PI) and Habitability/Landlord-Tenant matters in California.
Responsibilities

• Answer incoming calls promptly, professionally, and confidently.
• Communicate with prospective and existing clients in both English and Spanish.
• Screen prospective Personal Injury and Habitability clients.
• Collect and accurately document relevant case information.
• Complete detailed intake questionnaires.
• Enter, organize, and update leads in Lead Docket and other firm systems.
• Identify qualified, high-priority, or urgent leads and escalate them appropriately.
• Schedule consultations and explain next steps to prospective clients.
• Follow up with prospe

📌 Bilingual Receptionist (México)
🏢 Custodio & Dubey - CD Law
📍 México

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