BIPO is seeking a technical support professional to provide usage consultation and troubleshoot fintech product issues for B2B clients in a multilingual environment. You will coordinate with China-based R&D; and after-sales teams to resolve incidents efficiently and maintain high SLAs.
The role emphasizes structured issue descriptions, timely ticket responses, and cross-functional collaboration to ensure customer satisfaction. English and Chinese fluency is required.
📌 Mandarin-Speaking Fintech Support Engineer (Ciudad de México)
🏢 BIPO
📍 Ciudad de México
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