01 oct
|
Google Operations Center
|
Ciudad de México
01 oct
Google Operations Center
Ciudad de México
Please submit your resume in English - we can only consider applications submitted in this language.
Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Join Us
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us
The Marketing Manager holds operational responsibility for one or two dedicated vertical pods and has in-depth knowledge of email marketing and paid media operations. Reporting directly to the Senior Marketing Manager, you will manage a team of Campaign Specialists, Data Analysts, and Team Leads within an assigned pod. This role ensures rigorous day-to-day service delivery, SLA adherence, and operational excellence within the pod while working in close partnership with teams across APAC to ensure the execution of global business objectives and immediate goals.
Position Responsibilities
• Direct Reporting & Operational Alignment: Report directly to the Senior Marketing Manager, serving as the operational point of contact for your vertical pod and ensuring direct alignment between strategic priorities and the daily execution of your team.
• General Partnership: Work closely with APAC Marketing Leadership and respective APAC marketing teams to align on shared goals and deliverables that are required from both US/APAC teams.
• Manage Pod Team Members: Directly lead, develop, and coach a team of Team Leads, Campaign Specialists, and Data Analysts within the assigned pod. Set clear performance expectations, KPIs, and career development plans, holding regular coaching and mentoring sessions to guide and elevate their daily performance.
• Day-to-Day SLA & Queue Management: Oversee incoming request queues, workflow allocation, and daily load balancing across the
📌 Digital Marketing (Ciudad de México)
🏢 Google Operations Center
📍 Ciudad de México