? ONLY APPLY IF YOU MEET ALL OF THE FOLLOWING:
• You have hands-on experience working in US-based Law Firms.
• You are fully bilingual (C1 or higher English proficiency + Spanish).
• You are currently located in LATAM.

We are seeking a highly detail-oriented, bilingual, and proactive Legal Receptionist to serve as the primary point of contact for a dynamic legal practice focused primarily on bankruptcy law.In this role, you will act as a core operational front-line team member—managing incoming calls, evaluating client inquiries, accurately routing callers, coordinating calendar appointments, and capturing detailed call notes. The adecuado candidate thrives in a fast-paced environment, possesses strong critical thinking and task prioritization skills, and brings exceptional communication and persistent follow-through to every client interaction.

Key Responsibilities
• Call Handling & Intake Triage: Manage incoming client calls via RingCentral using established firm scripts. Identify whether callers are new or existing clients,



determine the nature of their bankruptcy or legal matter, and assess if the call involves an urgent issue requiring immediate escalation.
• Simultaneous Interpretation & Bilingual Communication: Provide fluent English and Spanish communication, including real-time interpretation during calls when needed to bridge communication between clients and internal office staff.
• Smart Calendar Management & Rescheduling: Oversee appointment scheduling using Google Calendar. Intelligently route missed appointments to either the Intake Specialist (for prospective clients) or directly to Veronica (for existing/post-intake clients).
• Detailed Note-Taking & Message Logging: Utilize RingCentral’s note-taking tools to log comprehensive, high-detail notes for every caller, ensuring all key context, questions, and urgent matters are thoroughly documented.
• Proactive Follow-Up & Workflow Execution: Understand next steps in the legal client journey to route matt

📌 Legal Receptionist (México)
🏢 i am Eiva
📍 México