Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

What You’ll Do

This role will support the Business Development and Client Success teams within the Cross-Border Mexico department. As a Mexico Account Coordinator, you will be responsible for the daily operations of Intra-US business on existing MX client accounts and for shipment execution (load building, scheduling, etc) for XB business. The ultimate goal in this position is to effectively manage a book of business so the BD and CS teams can focus on new acquisitions and the cross-border operation. You must be comfortable with effectively performing operational duties independently,



as well as working collaboratively with a designated sales representative and with client success teams.
- Build loads in accordance with customer requirements into our system ensuring both accuracy and timeliness with requests
- Manage and schedule appointments to ensure shipments are being picked up and delivered within the customer’s timetable, while also working to set up proper transits to make shipments favorable for carriers
- Deliver effective, proactive, and professional communication with MX Account Reps, MX Carrier Reps and customer contacts when rescheduling pickups, deliveries, and while obtaining or providing tracking updates
- Obtain pertinent and required information for pre-pickup preparation and communicate with any delays to customer contacts with anticipation
- Prioritize exceptions by working with internal departments regarding shipment updates, accessorial charges, etc.
- Ensure all paperwork is received and that loads are clo

📌 Mexico Account Coordinator (Centro)
🏢 Arrivelogistics
📍 Centro