01 oct
|
Ellucian Company L. P.
|
México
01 oct
Ellucian Company L. P.
México
Ellucian Company L.P. is seeking a Product Support Analyst to assist customers with ERP and SIS systems across on-prem and SaaS environments. You will troubleshoot issues, guide institutions through best practices, and collaborate with cross-functional teams to deliver reliable support.
In this role, you will engage with higher education clients, manage cases end-to-end in ServiceNow, and contribute to the transition from on-prem to SaaS while ensuring student success and mission alignment.
📌 Remote Product Support Analyst (México)
🏢 Ellucian Company L. P.
📍 México