Full Time Job Type:
No immigration sponsorship or transfer available for this role. This Operations Manager in our Monterrey Center of Excellence leads logistics functions that support Canadian and US customers. Your group will collaborate with many other groups, on- and off-site, to provide excellent service to our customers. You will interact with and receive coaching from leaders in multiple parts of the organization.
Create a high-performance culture and raise the bar for results and the impact our teams deliver through close collaboration with US-based operations leaders to deliver tight and clear expectation setting, coaching, and real-time performance feedback
Coach, develop, and assess supervisory and agent-level talent within the team to directly support US transportation management operations. Work closely with US business operations stakeholders to understand their requirements and align processes accordingly. Act as a partner in driving employee engagement, talent acquisition, and performance management and retention.




Facilitate communication and collaboration between the Mexico team and US business operations. Act as a liaison between team members outsourced from US teams and their US leaders.
Collaborate with business leaders to identify and implement measures that improve efficiency and capture cost savings, enabling business growth and profitability.
Create workforce plans, space planning strategies, and resource allocation strategies to meet current and future business needs. Facilitate team administration activities related to human resources, information technology, accounting, finance, and operations.
Advanced English, verbal and written
3 years LOGISTICS experience WITH at least one year of people management (supervisory)
Experience in logistics, finance, and/or project implementation.
Understanding of cultural nuances and differences between Mexico and the US, with the ability to work effectively in a cross-cultural environment.
Analytical and

📌 Service Business Operations Manager. (México)
🏢 Uber Freight
📍 México