Job Title: Legal Intake Specialist
Location: Chihuahua, Mexico (On-site)
Availability: Full-Time
✔ Fixed Schedule (non-rotating)
Candidates must be available to work one of the following schedules:
- Monday to Friday | 11:00 AM - 9:00 PM ET
- Monday to Friday | 12:00 PM - 10:00 PM ET
- Sunday to Thursday | 10:00 AM - 8:00 PM ET
About the Role
We are looking for an Legal Intake Specialist to join our team. The idóneo candidate will have excellent customer service skills, strong communication abilities, and experience handling high-volume calls while providing a positive client experience.
Responsibilities
Handle inbound calls and online inquiries from potential clients
Conduct intake consultations and gather client information
Schedule appointments and assist with onboarding new clients
Document case information accurately and process required paperwork
Provide outstanding customer service and support
Collaborate with internal teams to ensure smooth client communication
Requirements
Advanced English and Spanish
Minimum 1 year of Customer Service or Call Center experience
Strong communication and multitasking skills
Excellent organizational skills and attention to detail
Proficient with Microsoft Office (Word, Outlook)
Ability to work in a fast-paced environment
Apply here:
Email:
[email protected]
WhatsApp: +54 9 (phone hidden)
📌 Bilingual Legal Intake Specialist (México)
🏢 SOLVO GLOBAL
📍 México