Description Concord is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios. We are looking for a curious, hands-on builder to join our Information Security team in Mexico City in a role that sits at the intersection of AI platform administration and intelligent automation. AI & Automation Specialist , you will be responsible for managing and evolving our internal AI platform, building automation workflows, and playing an active role in shaping the tools and capabilities we roll out to employees across the organization.



Administer and manage our internal AI chat and workflow platform — user access provisioning, model configurations, integrations, and day-to-day operational health Automation Development.
Build and maintain automation workflows that reduce manual effort, improve response times, and connect systems intelligently across the organization Innovation & Discovery.
Collaborate with security and IT stakeholders to ensure automations and AI integrations meet policy, compliance, and risk standards Continuous Learning.
Stay current on the evolving AI and automation landscape, evaluating new capabilities, protocols, and platforms as they emerge
Requirements Bilingual fluency in English and Spanish, written and spoken at a professional level Hands-on experience administering or supporting web-based platforms or internal enterprise tooling Demonstrated ability to build automation workflows using scripting languages, API integrations, or low-code/no-code platforms

📌 Automation Tester Bilingual (México)
🏢 Concord Servicing
📍 México