01 oct
|
Royal Caribbean Group
|
México
01 oct
Royal Caribbean Group
México
The Revenue & Marketing Analyst (RMA) is responsible for supporting efforts to generate shipboard revenue by analyzing data and delivering insights. The RMA provides critical visibility to shipboard and shoreside revenue leaders, enabling informed decision-making and strategic planning. With access to cutting-edge tools and data, the RMA plays an integral role in the brand’s ambition to drive impact with sales and promotional campaigns and strategic initiatives, enhancing the guest experience and contributing directly to the company's financial success.
Analyze pre‑cruise, embarkation‑day, and in‑sailing revenue performance to identify promotional opportunities, inform decisions, and track progress against targets.
Evaluate sell‑through, inventory, and capacity data for Shore Excursions and Ship Experiences to identify opportunities to add inventory or increase capacity.
Ensure data integrity through regular audits, monitor guest feedback to identify trends, and maintain strong collaboration with the shoreside Onboard Commercial team.
Execute and quality‑check all targeted offer processes, including system setup, dashboard reviews, POS readiness, guest account uploads, cabin drops, and audits for brand, legal, and SOP compliance.
Monitor performance and guest impact to mitigate over‑marketing risks, document best practices, and share insights and recommendations with the Revenue & Marketing Director and key stakeholders.
Prepare End‑of‑Voyage revenue and guest satisfaction reports for the Revenue & Marketing Director and Hotel Director, delivering consolidated insights, trends, findings, and recommended actions to shoreside leadership.
Provide approved ad‑hoc and post‑cruise analyses—including Medallia satisfaction insights, suite performance data, and primary research—to support operational leaders, Butler communications, and targeted promotional strategies.
A minimum of two years in a data analysis role, including financial or business analysis, preferably in
📌 Empleo De Analista De Marketing (México)
🏢 Royal Caribbean Group
📍 México