Description
Amazon's LATAM Operations Compliance team is seeking a Food Safety Compliance Lead to support the company's food safety program in Mexico. This role ensures ongoing compliance with Mexican food safety regulations, including COFEPRIS requirements and applicable NOM standards. The successful candidate will be responsible for regulatory engagement, compliance monitoring, training development, incident management, and site visits across Amazon's operations in Mexico.

This is a critical regulatory role that requires independent judgment on regulatory interpretation, direct engagement with Mexican authorities, and autonomous decision-making in a complex and evolving regulatory environment.

Key job responsibilities

Lead compliance efforts related to Mexican food safety regulations (COFEPRIS/NOM standards), ensuring Amazon operations meet all applicable requirements

Serve as Operations Compliance point of contact for regulatory engagement with COFEPRIS and other food safety authorities

Collect, maintain, and manage compliance documentation required for operations

Monitor audit results and drive corrective and preventive actions (CAPAs) to closure

Develop and deliver food safety compliance training programs for operational teams

Manage food safety incidents, including investigation, root cause analysis, and resolution

Conduct site visits to verify compliance with food safety standards and identify improvement opportunities

Monitor regulatory changes to COFEPRIS/NOM standards and assess impact on Amazon operations

Provide cross-functional advisory support as the food safety SME for business expansion initiatives (new categories, new sites)

Track compliance KPIs, develop metrics,



and report to leadership on program health

Collaborate with Operations, Business teams, Legal, WHS, and Quality stakeholders to embed food safety requirements into processes

Develop scalable solutions and mechanisms to maintain compliance across a growing operational footprint

A day in the life
As a Food Safety Compliance Lead, you might start your day reviewing the latest regulatory updates from COFEPRIS and assessing whether any operational changes are needed. Mid-morning, you could be conducting a site visit to verify food safety controls are in place, followed by a debrief with the local Operations team on findings. In the afternoon, you might lead a training session for a newly launched site, then close the day by updating your compliance dashboard and preparing a status report for leadership. No two days are the same - you'll balance proactive compliance work with reactive incident management, all while building relationships with regulators and internal stakeholders.

About the team
The LATAM Operations Compliance team ensures Amazon's operations across Latin America comply with local regulatory requirements. We work at the intersection of regulatory affairs, operations, and risk management to protect Amazon's ability to operate, our customers' safety, and our company's reputation.



We are a team of subject matter experts who navigate complex regulatory landscapes and translate requirements into actionable programs.

Basic Qualifications

4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

3+ years of managing food safety and quality in a large-scale retail or manufacturing environment experience

Knowledge of retail food code and regulations governing grocery retail at local, state, and federal levels

Experience interacting with local food safety regulators

Experience in English-language communication skills, both written and verbal

Bachelor's degree or equivalent

Preferred Qualifications

3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

Professional auditing qualification, or similar risk or compliance credentials

Experience with SQL and Excel

Experience demonstrating problem solving and root cause analysis

Bachelor's degree in Food Science or related field

Experience designing and developing IT or technical training materials and content

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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📌 Risk Manager, Food Safety Compliance, Mexico, LATAM Operations Compliance (Nezahualcóyotl)
🏢 Amazon
📍 Nezahualcóyotl