Role: Lead SRE Engineer Location: Guadalajara, Jalisco, Mexico

Experience: 6–10 years Key Responsibilities

Lead Site Reliability Engineering initiatives across enterprise production environments.

Drive reliability, availability, scalability, and performance improvements.

Lead P1/P2 incident response, RCA, and postmortems.

Define and improve SLI, SLO, and Error Budget practices.

Build and maintain observability, monitoring, dashboards, and alerts.

Automate operational processes using Python/Bash and APIs.

Manage Infrastructure as Code using Terraform.

Support AWS cloud infrastructure, including Kubernetes/EKS, ECS/Fargate, Lambda, RDS/Aurora, SQS/SNS, and related services.

Mentor SRE/DevOps engineers and collaborate with development, security, platform, and architecture teams.

Contribute to AI-enabled reliability and AIOps initiatives.





Must-Have Experience

Observability / Monitoring – Mandatory

Hands-on experience with Datadog or an equivalent APM, logging, and monitoring platform , such as New Relic, Dynatrace, Grafana/Prometheus, Splunk, ELK/OpenSearch, CloudWatch, or AppDynamics.

Experience should include

APM

Metrics and logs

Distributed tracing

Dashboards and monitoring

Alerting

Production troubleshooting

Alerting / Incident Management – Mandatory

Hands-on experience with PagerDuty or an equivalent alerting/paging platform , such as Opsgenie, ServiceNow, Splunk On-Call, xMatters, or Grafana Alerting.

Experience should include

📌 Cloud DevOps Technical Lead (Guadalajara)
🏢 CLOUDSUFI
📍 Guadalajara