Have you previously worked at Freight Forwarder companies?

if so, we have a chance for you.

For this position it is very important to have a professional level of English (C1)

The Logistics Operative will be responsible for receiving shipping instructions and following customer-specific guidelines in the preparation, coordination, and transmission of export and import transactions, with a primary focus on airfreight export operations.

Essential Duties and Responsibilities:

Coordinate with carriers, airlines, and origin and destination agents.

Prepare, issue, and process export airway bills, ensuring accuracy and compliance with customer and operational requirements.

Transmit export shipment information and airway bills to SAT as required.

Coordinate the EUR.1 movement certificate and other certificates and documentation required for import operations.

Download and review CASS (Cargo Accounts Settlement Systems) information and documentation.

Review and follow customer-specific Standard Operating Procedures (SOPs).

Ensure compliance with TSA requirements and ACE Quality Assurance Standards.

Coordinate special shipments,



including perishables such as medicines and samples, when required.

Communicate effectively with internal teams, carriers, agents, and customers throughout the shipment process.

Education and Experience:

Bachelor's degree in International Affairs, Logistics, International Business, or a related field.

Previous experience in airfreight, logistics, or freight forwarding.

Experience in airfreight export (Expo) is strongly preferred.

Experience in airfreight import (Impo) is desirable, but the position requires greater experience and exposure to airfreight export operations.

Excellent customer service and communication skills.

Ability to manage multiple shipments and priorities simultaneously.

Advanced English speaking ability is required.

Economic Offer

NET Salary: $18,000–$20,000 MXN per month

Benefits according to Mexican Law

Food vouchers

Hybrid work: 2 days of Home Office after completing 6 months with the company

Schedule: Monday–Friday, 9:00 a.m.–6:00 p.m.

📌 Customer Service Air Export & Import (Zapopan)
🏢 Agencia de Reclutamiento Elemento-Rh
📍 Zapopan