Role: Project Manager – Intelligent Automation

- 10+ years of overall experience in IT Project Management, with at least 5+ years of managing Robotic Process Automation (RPA) and Intelligent Automation programs.
- Strong understanding of Automation Anywhere A360 platform, including bot development lifecycle, Control Room, Workload Management Queues, Document Automation, AI/ML integration, and Agentic Process Automation (APA) offerings.
- Proven experience in managing end-to-end automation engagements including process assessment, solution design, development, testing, deployment, hypercare, and production support.
- Ability to work closely with Business Stakeholders, Process Owners, IT Teams, Architects, and Vendors to drive successful automation delivery.
- Experience managing Automation Anywhere implementation programs involving multiple workstreams, vendors, and cross-functional teams.
- Good understanding of RPA solution architecture, infrastructure requirements, security considerations, governance frameworks, and deployment best practices.
- Experience leading project planning activities including scope definition, estimation, effort planning, resource allocation, budgeting, risk management, and status reporting.
- Ability to drive requirement gathering workshops, design reviews, project steering committee meetings, and executive stakeholder reviews.
- Experience managing Agile, Waterfall, or Hybrid project delivery methodologies.




- Strong knowledge of automation operating models, CoE (Center of Excellence) frameworks, governance standards, and automation best practices.
- Ability to identify automation opportunities, prioritize pipelines, and manage delivery roadmaps aligned with business objectives.
- Experience monitoring project KPIs, SLAs, financials, resource utilization, delivery quality, and customer satisfaction metrics.
- Strong risk, dependency, issue, and change management capabilities with proactive mitigation planning.
- Experience managing geographically distributed teams including Business Analysts, Developers, Tech Leads, Infrastructure Teams, and Support Teams.
- Preferably certified in PMP, PRINCE2, Agile/Scrum, or equivalent Project Management certifications.
- Preferably certified in Automation Anywhere A360 and familiar with Agentic Process Automation (APA) capabilities.
- Experience in Banking, Financial Services, Insurance, Healthcare, Manufacturing, or Shared Services environments will be an added advantage.
- Strong communication, stakeholder management, negotiation, and presentation skills.
- Should have fluent verbal and written communication skills in both English and Spanish languages.
- Ability to engage with senior business and IT leadership and provide executive-level project reporting.
- If required to work from / visit customer location in Monterrey, Mexico as per project requirements.

📌 Project Manager – Intelligent Automation (Monterrey)
🏢 Hexaware Technologies
📍 Monterrey