Augusta Sportswear de México Momentec Brands is seeking candidates for the position of Customer Service Analyst.

This role is responsible for processing orders and credits by accurately entering data into the operating system. Additionally, this position involves collaborating with Customer Service team members to provide highquality support to our customers.

General Duties

Manage the order entry process, ensuring accuracy and compliance with service level agreements, and collaborate with various departments to fulfill customer orders.
Keep order information updated in the internal system.
Follow up on and respond to customer order issues, including complaints, status updates, and problem resolution.
Participate in continuous improvement projects within the Customer Service department.
Analyze, review, and process return and credit requests.





Requirements and Qualifications

English Business fluent or native.
High school diploma or equivalent required.
Minimum of 1 year of professional experience.
Strong computer skills ERP experience is a plus.
Ability to communicate effectively with company executives.
Teamoriented with a proactive mindset.
Bolsa de trabajo México ofrecemos puesto de Customer Service Analyst para el sector de Atencion a clientes en la empresa Momentec Brands de Mérida. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Customer Service Analyst (Mérida)
🏢 Momentec Brands
📍 Mérida