Posición: ABL - Service Desk Analyst Reclutador: Daniela Gaviño. Ubicación de la posición: Aguascalientes Modalidad de trabajo: Presencial. Industria – Sector: Global.

Tus Funciones Provides technical support to users for troubleshooting issues and answering questions. Onsite Hand/Eyes support contact for Group IT. As Group IT is a general organization, many of these contacts are in English both spoken and written. 1st and 2nd level Helpdesk for users (Group IT supported hardware, software, applications & tools) Onsite (Hand/Eyes) support contact for Projects, Service Desk and other Group IT teams. Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems etc.) REMEDY (ITSM) call registration or other ticket registration system H/W break fix and maintenance Paperwork for asset & finance management PC preparations (W'10 incl.



MS Office build, configuration) and startup training (provisioning) to new users PC and PC supply provisioning Willing to work in shifts during regular office opening hours Willing to work outside office opening hours by occasion Willing to travel to other office locations Apple Mac OS knowledge is a plus Conocimientos y experiencia necesaria:

Provides technical support to users for troubleshooting issues and answering questions. Onsite Hand/Eyes support contact for Group IT. As Group IT is a global organization, many of these contacts are in English both spoken and written.

Habilidades: Trabajo bajo presión Calidad en el trabajo y orientado a resultados #J-18808-Ljbffr

📌 Abl - service desk analyst (Aguascalientes)
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📍 Aguascalientes