Farmers Insurance is seeking a Customer Care Supervisor to lead a metrics-driven team in a sales-oriented environment. You will focus on inbound/outbound processes, quality control, and compliance while driving performance and training across theDirect Business pipeline.The role requires recent leadership experience in a contact center, fluency in English and Spanish, and a commitment to coaching and developing staff. A strong emphasis on results and collaboration across sites is essential.
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📌 Customer Care Supervisor - Sales & Team Leadership (Ciudad de México)
🏢 Farmers Group
📍 Ciudad de México
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