Fecha de publicación: 09 Junio 2025
- Lugar:
- On Site (Guadalajara)
- Skills:
**_ What we need to see (skills, tech stack, certifications, degree, etc.)_**
- 5 to 10 years of Experience in Nice Call Recording / Contact Center Environment / Network Voice.
- Cisco Networks
- **English level: Advanced**
- Actividades:
**_ What you will be doing (regular & not regular tasks)_**
- Taking care of Availability and monitoring / troubleshooting of all Nice Call Recording servers and troubleshooting/ working with end users and ability to join and troubleshoot /coordinate for Major Incident calls along with the Client.
- Working on Incidents, Requests, and Client specified Tasks as per SLOs.
- Maintain Compliance and SLA timelines with all the tasks.
- Deseable:
- Beneficios:
- 100% nómina
- Vales de despensa
- Aguinaldo (30 días)
- Fondo de ahorro
- 5 Días Flotantes
- SGMM
- SGMm
- Confiable de Vida
- PTU
- Capacitación