Bilingual Customer Service Specialist — Payments & Solutions (Xico)

Bilingual Customer Service Specialist — Payments & Solutions (Xico)

30 sep
|
Genesis BPO
|
Xico

30 sep

Genesis BPO

Xico

Genesis BPO LLC in Mexico City is hiring a Customer Service Specialist (Bilingual EN/ES).
You will handle inbound calls, chats, emails, and voicemails, delivering a high-quality experience across channels while resolving payments and account questions.
The idóneo candidate has 1+ year of customer service in a call center or BPO, fluent written English and Spanish, strong spelling, and comfort with multiple systems.
Zendesk and Five9 experience is a plus.
#J-*****-Ljbffr

📌 Bilingual Customer Service Specialist — Payments & Solutions (Xico)
🏢 Genesis BPO
📍 Xico

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