BlueYonder in Mexico is seeking an experienced Senior Support Engineer 2 to provide technical and functional support for the WMS platform. You will collaborate with customers, consultants, account managers, and partners to enhance solution stability and service quality.
The role requires leadership in escalation management, mentoring teammates, and applying lean methodologies to improve processes and SLAs, with a strong focus on KCS, AI adoption, and continuous improvement.
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📌 Senior WMS Support Engineer — AI & Continuous Improvement (Centro)
🏢 Blue Yonder
📍 Centro
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