Sagan World LLC. is seeking a Tier 1 Customer Service Representative to handle remote customer inquiries and manage support tickets efficiently.
You will respond to account access issues, subscription preferences, and general platform questions; escalate complex items when needed; and maintain accurate records to uphold CSAT and KPI targets.
This is an independent contractor role with a Monday–Friday schedule and EST hours.
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📌 Remote Tier 1 Customer Support Specialist (Xico)
🏢 Sagan World
📍 Xico
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