Appian is seeking a customer-focused Customer Support Specialist to join its fully remote team, supporting operations for Cancun, Quintana Roo. You will be the primary contact for customers, delivering timely, accurate assistance across email, chat, and social channels, and documenting interactions in the CRM system.
We value empathy, problem-solving, and a proactive approach to resolve issues, while offering professional development and a collaborative, globally distributed team dedicated to
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📌 Remote Customer Support Specialist — Global Impact (México)
🏢 Appian
📍 México
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