Maersk is seeking a dedicated Customer Service professional in Mexico City to own end-to-end customer experience, resolving complex issues, and coordinating with internal teams. The role emphasizes proactive communication, adherence to procedures, and strong problem-solving skills.
The successful candidate will manage inquiries related to import demurrage, detention, rail storage, and cargo release, using internal systems to meet SLA targets while supporting Lean initiatives.
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📌 End-to-End Logistics Customer Experience Specialist (Ciudad de México)
🏢 Maersk
📍 Ciudad de México
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