Gordian Staffing, A New Way of HR. We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About our client: A well-established community management company serving communities throughout the Sacramento and East Bay areas of California since 1996. With an experienced professional management and operations team, the company is dedicated to providing comprehensive management solutions tailored to the unique needs of each community.

Their approach is centered around exceptional customer service, transparent and detailed financial management, and convenient online services. With a strong understanding of community association management, they take pride in helping maintain well-managed, thriving communities while building strong and lasting relationships with their clients.

As an Assistant Community Manager , you will be responsible for:

- Primary point of contact for homeowners, providing timely, professional support and addressing questions and requests.
- Support Community Managers in the day-to-day management of assigned communities, including Board meeting preparation and follow-up.
- Maintain strong working relationships with homeowners, Board Members, vendors, and internal team members.
- Coordinate vendor work orders, bids, and community requests, ensuring proper follow-up and timely completion.
- Manage homeowner requests related to assessments, portal access, ARC applications,



compliance, and community procedures.
- Maintain accurate community records and ensure administrative tasks, communications, and follow-ups are completed in a timely manner.

Work Schedule: Monday - Friday

- Standard time: 10:00AM-6:30PM
- Daylight saving: 9:00-5:30PM

This is a remote position, in case you get selected you'll need to visit our offices in CDMX or GDL on the first day. Benefits:

- Competitive Salary (According to experience).
- Remote Work.
- Work Stability.
- Computer equipment.
- Christmas bonus of 30 days (Aguinaldo).
- 12 vacation days after the first year.
- IMSS.
- Major medical insurance since day 1.

After the 3-month probation contract, we add the following:

- Minor medical insurance (Clinic may vary according to your city).
- Food vouchers (10% of the gross salary).
- Restaurant tickets ($2,069 pesos).
- Saving fund (8% of the gross salary).

Minimum requirements

- 2+ years of administrative or customer service experience; HOA or property management experience preferred.
- Strong written and verbal communication skills with a customer-focused approach.
- Excellent organization, attention to detail, and ability to manage multiple priorities.
- Proficiency with Outlook, Word, and Excel; ability to learn VMS, Doorking, and other systems.
- Dependable, proactive, and able to work independently while knowing when to ask for support.
- Professional, responsive, and able to handle homeowner, Board, vendor, and company information with discretion and confidentiality.

Apply now to start your process and become part of our team!

📌 Assistant Community Manager - WFH (México)
🏢 Gordian Staffing Careers
📍 México