TigerConnect seeks a Customer Operations Manager to optimize customer success systems and programs in our Mexico City center. You will build health scores, playbooks, and journeys to scale CS and drive data-driven growth while reducing manual effort.
You’ll collaborate with Product, Marketing, Sales, and Revenue Operations to harden processes, troubleshoot, and document enablement. This is a cross-functional role in a fast-paced SaaS environment with regional exposure.
📌 Customer Operations Manager - AI-Driven CS Systems (Ciudad de México)
🏢 TigerConnectDE CV
📍 Ciudad de México
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