Vip Floor Lead: Real-Time Coaching & Escalations (Tijuana)

Vip Floor Lead: Real-Time Coaching & Escalations (Tijuana)

29 sep
|
Caliente
|
Tijuana

29 sep

Caliente

Tijuana

Caliente, Llc in Tijuana, Mexico seeks an internal VIP Floor Support lead to oversee floor rounds, mentor agents, and act as the end-to-end resource for VIP cases.
You will monitor KPIs, manage daily task distribution, and address supervisor calls and live chats to maintain top-tier service.Idóneo candidates excel in leadership, problem solving, and customer experience, with fluency in Spanish and English and strong knowledge of Casino and Sportsbook products.
#J-*****-Ljbffr

📌 Vip Floor Lead: Real-Time Coaching & Escalations (Tijuana)
🏢 Caliente
📍 Tijuana

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