Provides end-to-end sales support for the Banking organization. Delivers contract and order management. Coordinates between relevant internal and external parties and ensures timely and accurate execution of sales (lead-to-order) and, especially, delivery (order-to-cash) processes. Executes integral standards and practices at the local level.
Responsibilities:
- Provides proactive Sales support services, including: Preparing basic estimates, quotations and proposals for customer presentation.
- Developing sales orders and supplier documentation - including order coding and hardware / solution configurations.
- Developing customer contract and supporting documentation.
- Obtaining necessary approvals and agreements.
- Producing and submitting bid / tender responses in line with defined standards and guidelines.
- Creating and maintaining bid response content within the Bid Resource Center.
- Progressing orders to ensure timely delivery and preparing billing and invoice documentation.
- Monitors orders to ensure timely delivery and effective internal - external communication.
- Gathers data and information to assist with sales forecast preparation and revenue / margin reporting.
- Responds to customer sales correspondence and information requests, providing background information and distributing to relevant teams / team members.
- Partners with cross-functional teams to deliver superior sales support services.
- Maintains and updates core data in the relevant financial database.
Requirements:
- Finished High School or Technical Degree (Certificate)
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Customer Service areas (sales support, call center, telemarketing, etc).
- Good business English skills (Written and spoken. Scope: US and Canada).
- Work Model: Remote (You´ll need to sign contract in our Atizapan de Zaragoza or Queretaro facilities)
📌 Sales Support Banking Specialist - Esquema Remoto para zona de Atizapan (Ciudad López Mateos)
🏢 DIEBOLD NIXDORF DE MEXICO S.A. DE
📍 Ciudad López Mateos
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.