Responsabilities

- Lead and collaborate to take charge of customer issues, lead meetings with internal and external teams, and work together to identify and resolve challenges

- Conduct root cause analysis and drive corrective actions to enhance product quality and customer satisfaction

- Stay ahead of the curve by monitoring customer quality and improving integration and field performance

- Conduct First Article Inspections and prepare detailed customer quality reports

- Be responsible for hosting onsite customer audits and visits, ensuring a seamless and positive experience.

- Support New Products in the qualification and launch of new products with our customers

- Ensure compliance with AS9100 quality management system requirements

Requirements

- Bachelor’s degree or higher degree and/or relevant experience





- Experience in supporting customers and addressing their needs

- Familiarity with machining/assembly manufacturing processes

- Skilled in analyzing data to drive improvements

- Certified Professional: 8D / 6-Sigma certification is a plus

- Fluent in English both written and spoken

- Problem-solving skills and the ability to think critically

- Capable of communicating effectively in complex situations with diverse teams.

Job Types: Full-time, Permanent

Pay: From $28,000.00 per month

Experience

- Quality Engineer: 2 years (Required)

Language

- English (Required)

Work Location: In person

📌 Ingeniero de Calidad (Reynosa)
🏢 RBC DE MEXICO
📍 Reynosa