The Gund Company in Santa Catarina, Mexico, seeks a leadership-focused professional to train and develop CSRs, oversee enterprise process execution, and drive best practices in customer service. You will lead the design and delivery of training, standardize procedures across sites, and promote continuous improvement in service delivery.
The role requires strong data-driven decision making, excellent communication, and collaboration with site leadership.
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📌 Enterprise CSR Process & Training Lead (Santa Catarina)
🏢 Paylocity
📍 Santa Catarina
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