The Big Job Site is seeking a Service Desk Analyst in Aguascalientes to provide first-line and second-line technical support for users on hardware, software, and IT services.
This onsite role requires clear communication in a general IT environment where many contacts are English-speaking.You will handle Remedy ITSM tickets, assist with asset management, and ensure timely resolution.
Willingness to work shifts during office hours and occasional after-hours support is expected.
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📌 Global It Service Desk Analyst - Onsite Support & Mac Os (Aguascalientes)
🏢 The Big Job Site
📍 Aguascalientes
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