Mastercard in Mexico City seeks a Lead, Customer Performance to support the CCPT team, monitoring product health and regional performance, and coordinating with product, engineering and customer-facing teams during incidents.You will lead escalations, drive resilience programs, and shape technology initiatives in the region, partnering with senior technology leaders to deliver secure, reliable operations.
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📌 Head Of Customer Performance & Tech Operations (Xico)
🏢 Mastercard
📍 Xico
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