Gigamon is seeking a Technical Support Manager for its in-office role in Mexico City.
You will lead a team of Technical Support Engineers delivering post-sales support to Gigamon end users and partners, ensuring top-tier customer satisfaction while managing workload under pressure.The role emphasizes people management, process improvement, and collaboration with sales, product, and engineering.
A strong focus on escalations and knowledge sharing is expected.
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📌 Mexico City Technical Support Manager — 24/7 Excellence (Xico)
🏢 Gigamon
📍 Xico
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