Job Description:Product Owner (Migration)Duration:Long-term
Location:México, 100% remote
Budget: $3,700 USD as contractorRole Overview
We are seeking an experiencedProduct Owner (PO)to lead the migration fromVeeva CRM to Salesforce Life Sciences Cloud (LSC).
This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven CRM transformation across Patient Services functions.Key Responsibilities
Product Ownership & Strategy
· Define and own theproduct vision, roadmap, and backlogfor the CRM migration program
· Translate business needs intoclear user stories, acceptance criteria, and prioritized backlog
· Align CRM capabilities withcommercial excellence, omnichannel engagement, and customer experience goals
Migration & Transformation Delivery
· Lead functional design and migration fromVeeva CRM to Salesforce Life Sciences Cloud
· Ensuredata migration integrity, including HCP/HCO master data, interactions, and consent management
· Supportprocess harmonization and standardizationacross regions and brands
Stakeholder Management
· Collaborate withSales, Marketing, Medical Affairs, Patient Services, Compliance, and ITstakeholders
· Act as theprimary interface between business and delivery teams (Dev, QA, Data, Integration)
· Drivedecision-making forums, backlog grooming, sprint planning, and demos




Agile Execution
· Own Agile ceremonies:sprint planning, backlog refinement, reviews, retrospectives
· Ensure timely delivery ofhigh-quality increments aligned with business priorities
· Continuously optimize backlog based onbusiness value and feedback loopsCompliance & Regulatory Alignment
· Ensure CRM solution adheres topharma compliance requirements(e.g., promotional guidelines, consent, transparency reporting)
· Collaborate with Legal/Compliance to embedauditability and regulatory controlsIntegration & Ecosystem Enablement
· Drive integration with key platforms such as:
Marketing automation (SFMC / Adobe)
Data platforms (MDM, CDP, Data Lake)
Patient Services / HUB systems
· Supportomnichannel engagement enablement and analytics integrationRequired Qualifications
8–12+ years of experience inProduct Ownership / Business Analysis / CRM transformation
Strong experience inVeeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud)
Proven track record inCRM migration or large-scale digital transformationinpharmaceuticals or life sciences
Deep understanding of:
HCP engagement models
Field force operations
Pharma compliance & regulatory requirements
Hands-on experience withAgile/Scrum delivery models
Strong stakeholder management and executive communication skills

📌 Product Owner - Crm Migration | Pharma (Xico)
🏢 Greymatter Innovationz
📍 Xico