Required Skills & Experience

- 6–10 years of overall IT experience, with 4 years in ServiceNow development
- Strong hands-on experience in:
- HAM (Hardware Asset Management)
- SAM Pro (Software Asset Management Professional)
- Expertise in:
- CMDB, Discovery, Service Mapping (good to have)
- ServiceNow scripting (JavaScript, Glide APIs)
- Flow Designer & Integration Hub
- Experience with integration tools (REST/SOAP APIs, MID Server)
- Strong understanding of:
- Software licensing models (Microsoft, Oracle, Adobe, etc.)
- IT Asset lifecycle and compliance frameworks
- Excellent problem-solving and stakeholder communication skills

Preferred Qualifications

- ServiceNow Certifications:
- CSA (Certified System Administrator) – Mandatory
- CIS-SAM (Preferred)
- CIS-HAM (Preferred)
- Experience in end-to-end SAM/HAM implementation projects
- Exposure to ITOM (Discovery, Service Mapping) is a plus
- Knowledge of Agile/Scrum delivery model

📌 ServiceNow ITAM Developer (Ciudad de México)
🏢 Epsilon LATAM.
📍 Ciudad de México