Required Skills & Experience

- 6–10+ years of overall IT experience, with

4+ years in ServiceNow development

- Strong hands-on experience in:

- HAM (Hardware Asset Management)

- SAM Pro (Software Asset Management Professional)

- Expertise in:

- CMDB, Discovery, Service Mapping (good to have)

- ServiceNow scripting (JavaScript, Glide APIs)

- Flow Designer & Integration Hub

- Experience with integration tools

(REST/SOAP APIs, MID Server)

- Strong understanding of:

- Software licensing models (Microsoft, Oracle, Adobe, etc.)

- IT Asset lifecycle and compliance frameworks

- Excellent problem-solving and stakeholder communication skills

Preferred Qualifications

- ServiceNow Certifications:

- CSA (Certified System Administrator)

– Mandatory

- CIS-SAM

(Preferred)

- CIS-HAM

(Preferred)

- Experience in end-to-end SAM/HAM implementation projects

- Exposure to

ITOM (Discovery, Service Mapping)

is a plus

- Knowledge of

Agile/Scrum delivery model

📌 ServiceNow ITAM Developer (Ciudad de México)
🏢 Epsilon Solutions Ltd. Sa De
📍 Ciudad de México