What success looks like in this role: • provides the full range of field engineering support for an assigned base of large / complex clients. • takes complete ownership of onsite service activity. • performs advanced-level maintenance on all products, including low-complexity installation activities. • provides technical feedback on equipment, systems and processes to improve overall service delivery. • uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. • identifies and resolves systemic issues within the team. • proactively supports the needs of other team members, providing technical assistance and expertise. • contributes to improved client services metrics reporting and documentation. • monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations. You will be successful in this role if you have: high school diploma or ged required may require technical certification or associate degree generally, 2-4 years’ experience in area of responsibility

📌 Ingeniero de soporte de ti (Nuevo León)
🏢 Unisys
📍 Nuevo León