Job description: product owner (migration) duration: long-term location: méxico, 100% remote budget: $3,700 usd as contractor role overview we are seeking an experienced product owner (po) to lead the migration from veeva crm to salesforce life sciences cloud (lsc) . This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven crm transformation across patient services functions. Key responsibilities product ownership & strategy · define and own the product vision, roadmap, and backlog for the crm migration program · translate business needs into clear user stories, acceptance criteria, and prioritized backlog · align crm capabilities with commercial excellence, omnichannel engagement, and customer experience goals migration & transformation delivery · lead functional design and migration from veeva crm to salesforce life sciences cloud · ensure data migration integrity , including hcp/hco master data, interactions, and consent management · support process harmonization and standardization across regions and brands stakeholder management · collaborate with sales, marketing, medical affairs, patient services, compliance, and it stakeholders · act as the primary interface between business and delivery teams (dev, qa, data, integration) · drive decision-making forums, backlog grooming, sprint planning,



and demos agile execution · own agile ceremonies: sprint planning, backlog refinement, reviews, retrospectives · ensure timely delivery of high-quality increments aligned with business priorities · continuously optimize backlog based on business value and feedback loops compliance & regulatory alignment · ensure crm solution adheres to pharma compliance requirements (e.g., promotional guidelines, consent, transparency reporting) · collaborate with legal/compliance to embed auditability and regulatory controls integration & ecosystem enablement · drive integration with key platforms such as: marketing automation (sfmc / adobe) data platforms (mdm, cdp, data lake) patient services / hub systems · support omnichannel engagement enablement and analytics integration required qualifications 8–12 years of experience in product ownership / business analysis / crm transformation strong experience in veeva crm and salesforce (preferably life sciences cloud or service cloud) proven track record in crm migration or large-scale digital transformation in pharmaceuticals or life sciences deep understanding of: hcp engagement models field force operations pharma compliance & regulatory requirements hands-on experience with agile/scrum delivery models strong stakeholder management and executive communication skills

📌 Product owner - crm migration | pharma (México)
🏢 Greymatter Innovationz
📍 México