Position overview: the project management analyst will support the project management team by ensuring smooth operational execution of projects through ticket management, data analysis, and proactive follow-up. This role requires strong organizational skills, analytical capabilities, and experience in network operations or order management environments. Job responsibilities: create, manage, and troubleshoot project-related tickets in the designated systems, ensuring timely milestone completion. Maintain and update relevant monday.com boards for project tracking. Monitor project status updates, follow-up with stakeholders on delayed items and escalate issues to the project manager or project director as needed. Partner with internal choice teams to foster cross-departmental coordination. Perform inventory analysis for projects using excel or power bi.
Develop and maintain metrics dashboards to track project performance, resource utilization, providing insights and data-driven recommendations. Partner with clients, vendors, and internal teams to review productivity-related processes and identify areas for increased efficiency and optimization. Skills/qualifications bachelor’s degree required. 3 years of operational support experience or a related function. Project management experience is preferred. Experienced with monday.com is a plus. Advanced knowledge of microsoft office. Ability to learn new technologies quickly. Strong analytical and problem-solving abilities. Excellent communication and follow-up skills. Ability to work in a fast-paced, cross-functional environment.