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We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.

We are currently searching for a Sr/Lead QA:

The Challenge (Responsibilities)

- Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico, based on defined test plans, business requirements, and acceptance criteria.
- Create, execute, and document test cases, test scenarios, test results, and supporting evidence for SLAMNET-Parcel functionalities.
- Validate that system functionality supports Mexico Brokerage operational needs, including parcel processing, exception handling, data flows, and business rules.
- Identify, document, and report defects with clear reproduction steps, expected results, presente results, screenshots, logs, and business impact when applicable.
- Support defect triage by working with the QA Lead, vendor, technical teams,



and business users to clarify issues and validate fixes.
- Perform functional, regression, integration, and UAT support testing as required during the implementation lifecycle.
- Provide second-level support for SLAMNET-Parcel by analyzing reported issues, validating whether they are functional defects, user issues, data issues, or configuration-related problems.
- Support business users during testing and stabilization by helping reproduce issues, documenting findings, and coordinating follow-up with the QA Lead.
- Maintain accurate testing documentation, defect logs, issue status, and validation evidence.
- Participate in daily or weekly implementation status meetings, providing updates on assigned test activities, open issues, risks, and blockers.
- Support go-live and post-go-live stabilization activities, including production issue validation and coordination with vendor support teams.

Your Profile (Requirements)

- Experience as a Test Automation Engineer, Tester, Business QA Analyst, or Application Support Analyst in system implementation or production support environments.
- Knowledge of Mexico Brokerage processes, customs clearance, parcel operations, logistics, or transportation workflows is required.
- Ability to understand functional requirements and convert them into test cases, validation steps, and expected results.
- Experience executing functional testing, regression testing, integration testing, defect validation, and UAT support.
- Experience documenting defects clearly and working with technical teams or vendors to support issue resolution.
- Strong analytical skills to troubleshoot application issues and determine whether issues are related to functionality, configuration, data, process, or user execution.
- Familiarity with QA/test management or issue tracking tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or similar.
- Detail-oriented, organized,



and capable of managing multiple assigned test cases or support tickets simultaneously.
- High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.
- Technologist DNA: A deep understanding of the difference between "coding" and "engineering."

Desired

- Familiarity with cloud-native foundations or AI coding assistants.

Languages

- Advanced Oral English: For seamless collaboration with global teams.
- Advanced Spanish.

Special Notes

- Specific knowledge of the SLAMNET Application/Tool is required.

Work Arrangement We value flexibility to support your lifestyle. This position is available as:

- Hybrid (Depending on specific project needs).

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/

Requirements

- Experience as a Test Automation Engineer, Tester, Business QA Analyst, or Application Support Analyst in system implementation or production support environments.
- Knowledge of Mexico Brokerage processes, customs clearance, parcel operations, logistics, or transportation workflows is required.
- Ability to understand functional requirements and convert them into test cases, validation steps, and expected results.
- Experience executing functional testing, regression testing, integration testing, defect validation, and UAT support.
- Experience documenting defects clearly and working with technical teams or vendors to support issue resolution.
- Strong analytical skills to troubleshoot application issues and determine whether issues are related to functionality, configuration, data, process, or user execution.
- Familiarity with QA/test management or issue tracking tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or similar.
- Good written and verbal communication skills, with the ability to explain issues clearly to business and technical audiences.
- Detail-oriented, organized, and capable of managing multiple assigned test cases or support tickets simultaneously.
- English and Spanish communication skills preferred.
- MX Brokerage knowledge required.
- SLAMNET Application/Tool knowledge.

📌 Sr/Lead QA (Ciudad de México)
🏢 Sequoia Connect
📍 Ciudad de México