The Gund Company is seeking a collaborative leader to train and develop CSRs and oversee CSR processes across the Enterprise. You will drive best practices, process improvements, and standardized execution at all sites.
Responsibilities include evaluating current processes, guiding training programs, and auditing metrics to uncover opportunities for performance gains in customer service while maintaining strong cross-functional collaboration.
#J-18808-Ljbffr
📌 Enterprise Customer Service Process & Training Lead (Santa Catarina)
🏢 The Gund
📍 Santa Catarina
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.