Boldr is seeking a Senior Customer Advocate to engage with customers across SMS, email, chat, and phone, addressing inquiries and resolving concerns about our clients’ products and services. You will collaborate with internal and external teams to deliver timely, professional support and continuously improve the customer experience.
The adecuado candidate has 3+ years in customer support, can work US business hours with flexibility, and excels in communication, problem solving, and using CRM tools.