Farmers is seeking a Customer Care Representative to assist internal and external customers with insurance inquiries in a busy, multi‑channel environment. You will respond to inquiries, coordinate with agents, and resolve moderately complex policy questions.
The role requires bilingual English/Spanish proficiency, a high school diploma, and 1 year of inbound contact center experience. It offers a hybrid work model with 3 days in office and up to 2 days remote for qualifying areas.
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📌 Bilingual Insurance Support Specialist (EN/ES) (Aguascalientes)
🏢 Farmers Group
📍 Aguascalientes
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