Looking to build a career in customer service?

Join one of the largest insurance providers in the U.S. and become part of a growing team.

We're seeking motivated bilingual professionals who can engage customers, qualify leads, and help drive business growth.

Job Functions

- Contact and qualify prospective customers
- Support inbound sales activities
- Transfer qualified opportunities to licensed specialists
- Provide exceptional customer service on every interaction
- Work across multiple systems while meeting productivity goals

Requirements

- Advanced English and Spanish skills
- At least 1 year of customer service, sales, or call center experience
- Strong interpersonal and relationship-building skills
- Goal-oriented and sales-minded approach
- Ability to thrive in a fast-paced environment
- High School diploma

Preferred:





- Experience providing customer support or sales support within a high-volume, complex environment
- Experience in outbound calling or lead qualification
- Experience in insurance or related field

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonus

1. Comprehensive benefits package: Grocery vouchers, restaurant vouchers, SGMM, etc.

1. Dynamic and inclusive work culture within a globally renowned group

1. Private Health Insurance

1. Paid Time Off

1. Training & Development

Note: Benefits differ based on employee level.

Take the next step in your career and apply now!

📌 FBS Customer Care & Presales Representative (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes